MiniB
Senior Member
- Joined
- Dec 30, 2012
- Messages
- 4,557
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- 3,518
I bought an acoustic guitar on ebay recently...was only about $200 with hard case but the shipping was $65.00. The guitar arrived in its hardshell case with some strips of priority mail tape on it...just the case, not boxing or packing, and one strip of tape around it. The shipping spent was less than $7.00, and the guitar wasn't even padded inside, and one of the tuners had a screw stripped from what looked like a handling impact.
So at first, I politely asked for a shipping refund...he at first said he felt the case was enough and mentioned that there was a strap and capo included. I offered to send the strap/capo back if he wanted, but that I deserved a shipping refund since I had to replace the tuner and there was no indication of where the extra $58.00 shipping charge was spent in regards to shipping/packing.
I mentioned that I'd rather just handle it this way than leave negative feedback, etc ....he had very few which made me think he just wasn't as experienced buying/shipping guitars. He reluctantly agreed but has only refunded about $16.00 of it so far...almost a month later. Probably not worth pursuing any further, and I still didn't want to start a feedback war. But just be careful and point out that you want it shipped properly because you never know.
So at first, I politely asked for a shipping refund...he at first said he felt the case was enough and mentioned that there was a strap and capo included. I offered to send the strap/capo back if he wanted, but that I deserved a shipping refund since I had to replace the tuner and there was no indication of where the extra $58.00 shipping charge was spent in regards to shipping/packing.
I mentioned that I'd rather just handle it this way than leave negative feedback, etc ....he had very few which made me think he just wasn't as experienced buying/shipping guitars. He reluctantly agreed but has only refunded about $16.00 of it so far...almost a month later. Probably not worth pursuing any further, and I still didn't want to start a feedback war. But just be careful and point out that you want it shipped properly because you never know.