Quality Control issues, real or isolated?

mapesaudio

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After months of deliberating, bit the bullet and bought a 2013 R9 Faded Tobacco LP. Absolutely beautiful. Sounds and plays great. But I noticed a very small flaw in the lacquer on top near 19th. fret. Called dealer, they will refund my money, but said chances are the replacement will also be flawed, "it's just the way things are coming out of the Gibson custom shop these days".
I'm very O.C.D so I have to return guitar for my money, but very sad and frustrated to hear about the lack of QC at the top of the Gibson machine. Is what I'm being told have much validity to it? I don't want to exchange my guitar for what might not be as good an instrument, and have cosmetic issues that equal or are worse. Doesn't make sense to buy a less expensive Gibson USA, and get a better finish. When spending this kind of money, I don't want any excuses. Just venting guys, but really disappointed.
MC
 

ezra1

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I played quiet a few the last several months and found some guitars with minor finish flaws..
I had heard about this so I was looking for it.I culled those and moved to the next one.They all aren't like that but there is no way I am going to pay those prices for what should be stamped with the old school 2 on the back of the headstock.
 

KenG

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1. It'd be nice to see a pic.
2. Where did you buy it.
 

River

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Sorry to hear about your affliction. Mine forces me to observe that 'real' and 'isolated' are not mutually exclusive, and that your admitted personality disorder renders photos of your flaw absolutely necessary.
 

mapesaudio

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1. It'd be nice to see a pic.
2. Where did you buy it.
As mentioned, it is really small, won't show up in pics, but it's there. The point is $1500.00(USA) usually perfect, over $5K(CS) flaws, most of the time. Dealer didn't do this, it's in the finish by Gibson CS, so I won't bring dealer into it. They have been great. I'm just looking to see if this is isolated or if it happens more than it ever should on an instrument of this caliber. Gibson has no "B" stock, so they cross their fingers and let it fly.
 

HOT-BRIT

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Bad news is always spread were as satisfied customers are more likely to stay silent
 

mapesaudio

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So true. But frustration doesn't come with satisfaction. Reality prevails!
Let me ask this another way. Since I had a small cosmetic issue with my R9, is it likely to be repeated if I get another guitar, or is this the first time anyone is hearing about something like this?
 

Joeydego

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Can you describe the flaw a little better?
 

HRC

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If you look hard enough you'll find some type of flaw on any guitar.
 

mapesaudio

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Can you describe the flaw a little better?
It's small indentation in the clear coat, like a pencil point would make. Guitar is perfect and this just takes away from it. If it was on the back, it would be a no issue, but it's in the dark area(19th fret), and it stands out when light reflects off it.
 

Joeydego

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It's small indentation in the clear coat, like a pencil point would make. Guitar is perfect and this just takes away from it. If it was on the back, it would be a no issue, but it's in the dark area(19th fret), and it stands out when light reflects off it.
You will be hard pressed to find a better example if this is all you see wrong. Good luck.
 

jamman

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Really ... a pencil point , and your going to return the guitar ? And you can't get a picture of it 'cause it's so small . I say Return and buy a MIM Strat. This is a joke .
 

Joeydego

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The way I LOOK at my guitars causes worse blems.
 

mfolet

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Sounds like it hit the latch on the case.
 

mapesaudio

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Really ... a pencil point , and your going to return the guitar ? And you can't get a picture of it 'cause it's so small . I say Return and buy a MIM Strat. This is a joke .
Sorry I wasted everyone's time, at least you all got a good laugh. I was only looking for opinions, well I guess I got them. The only thing I can take away from this, is maybe I work too hard for my money.
 

jenton70

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I like a good dinger on a guitar, especially a new one. It just makes it easier to play it with gusto and without worrying about scratching it. The good ones deserve some scars.


But their QC is neither great nor bad. I've had a few minor issues, nothing beyond repair and certainly nothing I'd return it over.
 




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