So What
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I have a 2013 R7, purchased new from my local Gibson dealer in October.
I also have a 2014 R8 purchased new from Wildwood guitars in May.
Both guitars have nitro chipping and flaking off between the 10 and 14 frets.
I've owned 14 Historic reissue guitars in the last 5 years, including a 2014 R9 I currently have.
I have never experienced this problem with any of the other guitars.
I called Gibson customer service yesterday, but all the guy told me was to email pics of the problem, but that they don't normally cover finish problems.
I would understand that policy if these guitars were several years old, but I have only owned the R8 for 6 months, and the R7 for only 5 or 6 weeks!
Has anyone else had this problem, and had any luck getting it resolved through Gibson?
I have searched and found one other thread on this issue, but it really went nowhere. I also didn't want to necropost, in light of the recent trend.
If Gibson won't help, what is the best alternative solution?..... besides "just play it, man".
Any help is appreciated.
Rick
.
I also have a 2014 R8 purchased new from Wildwood guitars in May.
Both guitars have nitro chipping and flaking off between the 10 and 14 frets.
I've owned 14 Historic reissue guitars in the last 5 years, including a 2014 R9 I currently have.
I have never experienced this problem with any of the other guitars.
I called Gibson customer service yesterday, but all the guy told me was to email pics of the problem, but that they don't normally cover finish problems.

I would understand that policy if these guitars were several years old, but I have only owned the R8 for 6 months, and the R7 for only 5 or 6 weeks!
Has anyone else had this problem, and had any luck getting it resolved through Gibson?
I have searched and found one other thread on this issue, but it really went nowhere. I also didn't want to necropost, in light of the recent trend.
If Gibson won't help, what is the best alternative solution?..... besides "just play it, man".


Any help is appreciated.
Rick
.