- Aug 23, 2017
- Reaction score
You are welcome to your opinion, but I respectfully disagree. In both your examples, I found those to be legitimate reasons to return a guitar. I also think not bonding with the neck or not liking how the guitar sounds legitimate reasons too. Or simply having buyers remorse. That gives a consumer a sense of security when buying. Take that away and personally I’m less likely to buy online, for instance.Yet you seem to think the prospect of guitars that have been returned even multiple times being sold as new is somehow good for the consumer? It’s not good if you’re the consumer who ends up with it.
If I buy a guitar sight unseen, and there’s nothing actually wrong it other than I don’t like the “little things,“ I have the ability to remedy that. I can list it as a used guitar and sell it myself. Meaning I am personally responsible for resolving my own musical instrument dilemma. What a concept.
I have returned two guitars in my life. One allegedly new guitar, as soon as I opened the gig bag, smelled like cig smoke. It was obvious. That’s a good reason if you’re not a smoker and can’t stand cig smoke. I recently had one that wouldn’t intonate, not even close, with one gauge lighter set of strings. That’s a good reason. Returns are there for good reasons. It’s not supposed to be a demo service.
Yes there is always that person who will try to beat or take advantage of the system. That sucks, I get it. But the alternative where no one has the option of a free return sucks even more in my opinion. Again that’s just my opinion, you’re more than welcome to disagree.