After selling many guitars I had my first return request on Ebay about 3-4 years ago..
I fought it and lost coz the buyer has all the rights no matter what..
It was also good Karma coz I never used Ebay since then and saved a fortune in sellers fees..
Baby back home safe and sound. He said the top two tuners were almost touching the headstock they aren’t bent just the way they were installed if anything bottom right tuner looks off to me but that’s not what he was talking about.