Freddy G
V.I.P. Member
- Joined
- Mar 18, 2007
- Messages
- 17,901
- Reaction score
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I just want to share 2 things.
1- What a great sounding monitor for really cheap!
2- What a great company, with awesome customer service/support!
I recently had to order another D5. It was shipped via UPS to me here in Canada from California. UPS calls and tells me that the brokerage fee is $69!
Thats for a $150 speaker!
I refused delivery and it got sent back to the company.
I then got the president of the company (Ted) on the phone and he was shocked to learn that this was what UPS was doing. So he said he would eat the original shipping charge (since I refused delivery) and ship them to me another way to avoid the insane brokerage fee UPS leverages.
Equator! Can't praise them enough....get their D5s
1- What a great sounding monitor for really cheap!
2- What a great company, with awesome customer service/support!
I recently had to order another D5. It was shipped via UPS to me here in Canada from California. UPS calls and tells me that the brokerage fee is $69!

I refused delivery and it got sent back to the company.
I then got the president of the company (Ted) on the phone and he was shocked to learn that this was what UPS was doing. So he said he would eat the original shipping charge (since I refused delivery) and ship them to me another way to avoid the insane brokerage fee UPS leverages.
Equator! Can't praise them enough....get their D5s
