Epiphone Les Paul Custom Ebony 2020 Neck

brendan81

Junior Member
Joined
Mar 9, 2015
Messages
9
Reaction score
6
Hi guys and girls, I'm pretty new to guitar and I've just received my new Epiphone Les Paul Custom Ebony 2020.

The finish looks good except for where the neck is glued to the body. I only noticed it while testing it out as I looked down, but about half way down the glue turns from a black to a clear/white colour. Is this normal or something that has been missed by quality control at Ebony?

I have attached a couple of photos, which aren't the best but give an idea.

The guitar is gorgeous, but this is just ruining it for me. Maybe I'm just being far too picky, but £600 is a lot of money for me currently, so I want it to be money well spent on an instrument that is as close to perfect as possible. If this isn't usual I may send ut back and try again.

Thanks in advance for anyone who can advise on this using their much greater knowledge.
20210218_212855~2.jpg
20210218_213326~2.jpg
 

rbraad68

Senior Member
Joined
Jul 26, 2020
Messages
1,967
Reaction score
1,683
ouch!! thats looks scary !! you need to return that one for a new one...
 

Pop1655

Platinum Supporting Member
Joined
Aug 24, 2014
Messages
18,149
Reaction score
59,792
Nope. That one goes back.

My ‘20 Custom had some jicky binding overspray in the same neighborhood, but not at the joint. These are too nice to tolerate that. Spin the wheel again.
 

rbraad68

Senior Member
Joined
Jul 26, 2020
Messages
1,967
Reaction score
1,683
Nope. That one goes back.

My ‘20 Custom had some jicky binding overspray in the same neighborhood, but not at the joint. These are too nice to tolerate that. Spin the wheel again.


i can't believe it got past inpection looking like that. deff need to spin the wheel again!!!
 

jrkhav

Member
Joined
Jan 5, 2021
Messages
99
Reaction score
112
Most definitely send it back. Can't tell if it's bad overspray, which is one issue, or the glue somehow becoming unstable (when you get that milky opaque bubbled look around the neck joint) which is even worse. Either way, send it back, you paid good money for it and this is an unacceptable issue on a new guitar at that price.
 

rbraad68

Senior Member
Joined
Jul 26, 2020
Messages
1,967
Reaction score
1,683
good luck getting a quick replacement. there are hardly ANY new epiphone's in stock ANYWHERE.

I'd say it's nothing to worry about. but that's just me.

he said he spent 600 on the guitar?? wondering if it was marked down or something.. we need to see more pictures of that neck joint. maybe it's just in the poly coat. hard to tell from the pics posted. to me it looks like the neck pulled away from the joint. and there looks to be a chip or scratch on the side of the neck heal?? maybe keepable deff need to have it looked at..

**edit**

also looks like there is a crack that runs from one side of the neck joint thru the glue and back onto the body of the guitar. i'm thinking the guitar took a good hit to the neck or a fall either way that sucks..
 
Last edited:

Zacknorton

Banned
Joined
Nov 21, 2014
Messages
197
Reaction score
230
If you can make any kind of useful determination from the pics in this thread then you've got way better eyes than me.

Shiny black surfaces and Flash pics do not make for good results.

I find the pics to be relatively useless.

Default scenario... buyer with 5 posts is over reacting to a very standard scenario that isn't a problem at all.

Factory or retail shipping damage to a modern Epiphone's neck pocket is Extremely rare. This is how they're currently shipping direct from Gibson/Epiphone out of Nashville. Inner "case box" in a larger outer box.

It's cardboard... but the internal packing and bracing is astounding. Outside of throwing the inner box out of a 2nd story window... I think neck damage in shipping is unlikely.

But more and better pics without flash would be great. More Pics!!!



in
casino in box1 1.jpg
 

donthewatcher

Member
Joined
Nov 26, 2013
Messages
83
Reaction score
47
good luck getting a quick replacement. there are hardly ANY new epiphone's in stock ANYWHERE.

I'd say it's nothing to worry about. but that's just me.
i had to wait a week for sam ash to find a 2020 LP custom alpine (with larger diamond on headstock) in las vegas , im in L.a. California and Sam Ash and GC DID NOT HAVE ANY, sayin 1 month or more wait time at least
covid has messed up Gibby and epi stock Reverb seems the only place i have seen 2020 epi Lp Custom ebony but with smaller diamond on headstock good luck............
 

brendan81

Junior Member
Joined
Mar 9, 2015
Messages
9
Reaction score
6
Apologies that the photos weren't the best. I've tried to take some clearish ones without a flash and attached these. None of the photos attached now had a flash.

I can confirm that there are no cracks anywhere on the guitar, and I don't see any evidence that the neck has taken a hit, it's solid with no gaps at the join.

The only issue is the glued joint at the side of the neck. It is black half the way down, which i presume is just a paint of some sort, but then there is no paint and it becomes a clear/white glue colour. I just dont know if people find that acceptable or not. Is it normal? There is also hardened glue residue on part of the cream binding. Neither is the end of the world I guess, but i want the best example for the money I can get.

Thanks for all of your time and comments so far.

20210219_202015~2.jpg
20210219_201749~2.jpg
20210219_201739~2.jpg
20210219_202121~2.jpg
20210219_201941~2.jpg
 

rbraad68

Senior Member
Joined
Jul 26, 2020
Messages
1,967
Reaction score
1,683
yeah that feff looks like the glue got shifted. usualy when it's white like that the glue got stressed. honestly man if you have the option of returning it i would. there are too many good epi's out there you can choose from for the money you paid for that.
 

Gary Bell

Member
Joined
Jan 28, 2021
Messages
66
Reaction score
104
Yeah no. You will not be able to cut/scrape that excess glue off without scratching the guitar. What I’m trying to figure out is..aren’t the necks glued in way before guitars are painted and finished? If had to wait a month or two I would absolutely still send this one back. Best of luck.
 

Gary Bell

Member
Joined
Jan 28, 2021
Messages
66
Reaction score
104
As I look at your more recent photos very closely it almost looks like clear silicone or caulking. So strange.
 

rbraad68

Senior Member
Joined
Jul 26, 2020
Messages
1,967
Reaction score
1,683
Apologies that the photos weren't the best. I've tried to take some clearish ones without a flash and attached these. None of the photos attached now had a flash.

I can confirm that there are no cracks anywhere on the guitar, and I don't see any evidence that the neck has taken a hit, it's solid with no gaps at the join.

The only issue is the glued joint at the side of the neck. It is black half the way down, which i presume is just a paint of some sort, but then there is no paint and it becomes a clear/white glue colour. I just dont know if people find that acceptable or not. Is it normal? There is also hardened glue residue on part of the cream binding. Neither is the end of the world I guess, but i want the best example for the money I can get.

Thanks for all of your time and comments so far.

View attachment 520584 View attachment 520585 View attachment 520586 View attachment 520587 View attachment 520588

well if the neck seems good to you screw it man just play the guitar and enjoy it.. something deff went wrong . maybe the joint wasnt cleaned up very well before paint who knows man. what maters is if you like it and that doesnt bother you...
 

brendan81

Junior Member
Joined
Mar 9, 2015
Messages
9
Reaction score
6
Hi guys, thanks again for the time taken to have a look at this one for me. I'm leaning towards sending it back, and the same guitar is currently available in a few other places here, so I may just go that route. I'll have a good think today now that I know it isn't as it should be.

Also available now is the 1959 standard for £100 more. Decision to make now.

Thank you again everyone. Very much appreciated.
 

KaZ

Junior Member
Joined
Sep 22, 2020
Messages
8
Reaction score
1
It looks like an attempt to mask some problem, because the glue goes over binding and everywhere and seems to be more transparent. I would try to return if possible.

Also - the neck could be checked from the pickup cavity. Epis sometimes does not have tight fit of the neck all the way. I have seen an Epi (~2017), that (from the pickup cavity) was not glued properly on all sides of the tennon and one side was a complete gap to the front of the joint.
 

rbraad68

Senior Member
Joined
Jul 26, 2020
Messages
1,967
Reaction score
1,683
Also available now is the 1959 standard for £100 more. Decision to make now.


now thats the best thing i've heard in this thread so far!! but either way man do what makes you happy...
 

brendan81

Junior Member
Joined
Mar 9, 2015
Messages
9
Reaction score
6
Just wanted to post an update.

I have contacted the guitar shop and they are arranging for the guitar to be collected on Monday. As soon as they have this back on Tuesday, they will despatch the Epiphone LP 1959 Standard that they have in stock for delivery to me hopefully on Wednesday. This was £729, but they have agreed to sell at £650 due to the inconvenience.

They have no idea when they will have the Custom Ebony back in stock unfortunately.

I really liked the Custom Ebony, so am in two minds now. They have taken the 1959 off sale, but obviously won't despatch until this one is back with them, so have a few days to make sure I'm happy with the decision, or if I just go for the refund.

Decisions decisions.

Thanks for all the input, it helped hugely.
 

Zylo

Senior Member
Joined
Oct 26, 2020
Messages
909
Reaction score
1,607
Just wanted to post an update.

I have contacted the guitar shop and they are arranging for the guitar to be collected on Monday. As soon as they have this back on Tuesday, they will despatch the Epiphone LP 1959 Standard that they have in stock for delivery to me hopefully on Wednesday. This was £729, but they have agreed to sell at £650 due to the inconvenience.

They have no idea when they will have the Custom Ebony back in stock unfortunately.

I really liked the Custom Ebony, so am in two minds now. They have taken the 1959 off sale, but obviously won't despatch until this one is back with them, so have a few days to make sure I'm happy with the decision, or if I just go for the refund.

Decisions decisions.

Thanks for all the input, it helped hugely.
One thing with guitars

There's always going to be a next one

Don't fret on it.

BTW which retailer did you use
 

rbraad68

Senior Member
Joined
Jul 26, 2020
Messages
1,967
Reaction score
1,683
you will always be able to get another ebony custom. these 59's arent going to be available at some point they will stop making them. (atleast i think this is true) hell you want the 2020 ebony custom i'm sure you will find one someone is willing to sell you or trade for that 59 including my self !! honestly take the 59 and don't look back!!
 

Latest Threads



Top