Do NOT use Loxx strap locks!

HDS

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I am here to tell you they fail. I had my beloved Lifeson Axcess go down because over time the post wears out on the LOXX strap locks.
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During a show tonight at the top of the show right before the first note was played, my strap unlocked and down she went. $4000 guitar hitting my G-system pedal board in front of a full house.
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I have Loxx on my other two LP's and you can see they have the same wear starting.
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Major Flaw!!! Looks like Loxx didn't field test these at all. I guess I need to contact Loxx and give them a good talking.
 

Mark B.

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Man that sucks! At least it went down body first and the damage doesn't look to bad. Schaller now instead?
 

HDS

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The body gash is a 1 mm deep, the photo dont show it very well. Yep, but to Schaller .
 

HDS

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Here's a better shot,
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rockstar232007

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Dunlop FTW!

I've been using them for over 15 years, without any issues. Though, a few straps had to be sacrificed for the sake of installation.
 

El_Greco

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Man that's a nasty gash right there...
I feel for you man..
 

Mark B.

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Oh yes, that's nasty. You might be able to steam some of it out, but it would need to be sanded back first and then refinished. What a bummer :(.
 

manitou1

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Sorry brother. At least your headstock is intact... and you have a story to tell the grandkids some day. :-/
 

frankv

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Terrible situation... Sorry for that..

But I have to ask what I think a few guys must be thinking.. Didn't you see that post so worn like that? It's hard to believe you missed seeing that. It's pretty profound wear.
 

Fiat Lux

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HDS

I have Loxx on one Les Paul and I have been satisfied with their assurance of reliability. Now, right now, I'm not.

They came to the market and relied on a big reputation for strength and durability. I trusted that reputation. Now my trust is shaken. I say get back in touch with them asap and show them the wear and area of potential failure. Ask them what they are going to do about it, both for you and in general. Tell them you will be keeping the MLP Forum informed of their response. If it is not good enough, I'll be right with you spreading the word.

cheers
 

Sitedrifter

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Looks like the PIN ends are hollow for it to get that deformed. Solid stainless would not do that! Sorry for what happened!
 

NRBQ

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Man that sucks! At least it went down body first and the damage doesn't look to bad. Schaller now instead?


Just want to give a heads up to anyone that has or is considering the Schaller strap locks. I have Schaller locks and love them but be aware that if the part that is attached to the strap loosens (the cup if you will) it can flip over and dump the guitar. I've read a few horror stories about this aspect of the Schaller strap locks. After I was made aware of this aspect of the product I decided to always make sure that the screw is secure so that doesn't happen. I think if you do that you can have years of trouble free operation, but if you don't know this you could pay a steep price especially if you spend hours on stage performing and it slowly loosens and you aren't aware of what's happening.


SCHALL5446b.jpg
 

fiveightandten

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Good PSA. Sorry for the damage to your axe, but thanks for giving the head's up.

I sound like a broken record saying this, but every (and I repeat, *every*) brand of strap lock has a failure mode (i've seen Schallers fail too). The only thing i've never seen fail is the metal washer method. I use that, and even then, I periodically check the strap button screws, and the strap itself.
 

Fritz44

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Good PSA. Sorry for the damage to your axe, but thanks for giving the head's up.

I sound like a broken record saying this, but every (and I repeat, *every*) brand of strap lock has a failure mode (i've seen Schallers fail too). The only thing i've never seen fail is the metal washer method. I use that, and even then, I periodically check the strap button screws, and the strap itself.

 

hrfdez

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Brother sorry to read this, it sucks. IMO, this company should at least pay for a professional repair.
 

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