Bought used R9...COA and case candy missing...how mad would you be?

[joff]

Sorry...double post.

But, while i am here...i assume that the dealer saw the guitar and its' accessories (in this case lack of) in the flesh before you got it. If he did then he should have told you that the COA and case candy were missing...and he sure as Hell knew that it had the wrong hardcase too.

Don't forget...he already had $1,000 towards that guitar before you paid another $4,000...the dealer should definitely give you some money back if you keep it.

What a total piece of sh1t...name and shame that SOB!

 

[SickAgain]

You know, your reluctance to deal with this validates the fact that this dealer can continue this process with other instruments and other people. His response itself leads me to think this was more than a simple mistake. It's a shady way to do business, and he's ripping you off, in the absence of more gentle words.

DO NOT lie down and take this as the final response, you owe it to yourself to just send back the guitar. Why should the dealer take $1k from your pocket for misinforming you of the details of the item you have purchased. If you paid with a credit card, a refund is going to be real easy to organize.

Sure the case and COA's are not essential, but they belong to you, you paid for them, and you are not getting them. You will not have the same luck if you decide to resell it for whatever reason, the next guy won't be offering the same price you paid.

 

[houston]

I don't agree with the deal...but I also don't feel the dealer in this is completely at fault either.

- - -

of course prices of 2003 R9s could double in which case I actually won on this deal. I'm not OK with it...just learned getting mad at the world solves nothing. I will no longer buy from this dealer..and that in itself is a loss as I tend to buy my share and a little more.

It's not a question of fault -- that's not your concern. The issue is responsibility. Your transaction was with the dealer, and that makes him the responsible party. Whoever supplied the product to him is irrelevant.

And for people to say the COA (or case candy, or whatever else) doesn't matter, that's strictly their personal (and also irrelevant) opinion. Nobody knows what it's going to be worth 25 years from now, for your guitar to be a complete set or not.

If I offer to sell a guitar and a stick of gum, and you buy it, then that's what I need to ship. If I don't ship the gum, then you have every right to have a problem with it. Your choices are to accept it as is (maybe you didn't care about the gum), renegotiate for fair compensation (I'll send you another stick of gum separately, or refund you $1 to go buy your own), or to outright refuse my offer and send the guitar back to me for a full refund. A purchase is a legal agreement between you and the seller, and you have every right to get exactly what you were sold.

Now, if you're in love with the guitar, and think you still got a great deal on it anyway, then returning it for a full refund just based on principle, may not be the best choice. But it doesn't mean you just have to let it go (and be mad about it, which is also irrelevant, since it's the legal and practical issues that matter).

Based on your info, the missing stuff was part of the deal. Absolutely it has value. And the dealer owes it to you. No way around that. To move forward, you have to decide what that value is. And not just to you personally as the new owner today, but as a potential seller in 10/20/30 years. Or your grandkids in 100 years.

Again, being a consignment piece doesn't absolve the owner of anything. The only way is if he showed you photos of the complete set, but then gave a clear disclaimer that things will be missing.

Just like when you buy "open box" electronics from Newegg or similar. They always tell you that the accessories will be missing. Yet, it seems 99% of the time (based on my experience plus user reviews), it comes pretty much fully complete. So why don't they just tell you right in the listing, "it usually comes pretty much complete"? It's because if you get more than promised, there's no legal issue. It makes you extra happy as a customer. But if it's less than expected, then it only makes the customer dissatisfied. Even if it's the most mundane thing. So a business should know better than to promise anything they can't deliver. Aside from making their customers unhappy, it's also putting their business legally at risk.

 

[Shawn Lutz]

And for people to say the COA (or case candy, or whatever else) doesn't matter, that's strictly their personal (and also irrelevant) opinion. Nobody knows what it's going to be worth 25 years from now, for your guitar to be a complete set or not.

well I'm someone who happened to buy an BB7 w/o a COA so I can tell you I paid about 500-700 less that what 2008 BB7's that has COA's were going for at the time. It does affect resale value and I wouldn't have bought the one I did if the price wasn't reduced because lack of COA. The paper itself means jack shit to me as long as its priced right. The ones I do have just sit in the cases anyway but if I ever sell them I have them and call sell it for going rates

 

[coldengray]

So who's the ****ing dealer?!?!

 

[freebyrd 69]

So who's the ****ing dealer?!?!

Exactly!

 

[Sct13]

SOUNDS like

.

 

[hrfdez]

SOUNDS like

Guitar Center!!!???

Wow, that and reputable in the same sentence..... That would have make this a three page useless thread

 

[Sct13]

:d:d

 

[freebyrd 69]

Somewhere in here the OP said that this dealer wasn't an authorized Gibson dealer. Otherwise, I would have assumed the same.

 

[Sct13]

You know why I posted that?

I JUST did one of their email surveys and it ERRORS on the last of 75 questions....Stupid jerks....

I was probably gonna "win" a "come into the store and buy something coupon"

I was resting my arm from playing the crap out of my new R8 ....

 

[dave999z]

So much about this transaction sounds so weird. But the OP doesn't feel like doing anything about it, so, whatever. If it were me I'd ****ing return it for a full refund including shipping both ways. If dealer doesn't like that, well, you're holding the guitar, and haven't fully paid for it yet, so you can stop paying and tell him he'll have to sue you to get the money, and he'll lose or, at best, get some money but not the full value. THE DEALER breached your contract. But, you don't seem to care enough to do something about it, which is your prerogative.

 

[hrfdez]

So much about this transaction sounds so weird. But the OP doesn't feel like doing anything about it, so, whatever. If it were me I'd ****ing return it for a full refund including shipping both ways. If dealer doesn't like that, well, you're holding the guitar, and haven't fully paid for it yet, so you can stop paying and tell him he'll have to sue you to get the money, and he'll lose or, at best, get some money but not the full value. THE DEALER breached your contract. But, you don't seem to care enough to do something about it, which is your prerogative.

And the purpose of the thread was?

Exactly!

 

[joedonner2001]

So who's the ****ing dealer?!?!

 

[coldengray]

Here's your case candy:

http://www.mylespaul.com/forums/member-classifieds/302938-r8-r9-r0-historic-case-candy.html

 

[jlb32]

If the guitar was pictured with a COA and case candy I would expect it to be with the guitar when I received it. If not I would not be happy even though those things aren't majorly important. It's more of the principle for me personally.

If I knew it didn't have those things ahead of time and still bought the guitar then of course no big deal.

 

[Droid]

I have to say I'm OCD and want everything the guitar is supposed to came with, it's just me. It's all part of the total cost, Correct Case, COA & Candy.

Even if I never intend on selling the guitar (like my Bloomfield) I still want the goodies, it's part of the total package and price. My 2c FWIW

I'm CDO (that's the CORRECT order) as well & if it was advertized with the COA & case candy & case then you were duped my friend.

BTW Stoj...are you friends with Metal Oz (Scott McMahon)?

 

[KeyserSoze]

Wow, Brutal!!
OUT this seller please ....pretty please?!

There are WAY too many good dealers available through this site alone to warrant even one more person buying from ..........whoever you bought this R9 from!

 

[LPJR]

And the purpose of the thread was?

Wasted bandwidth?

 

[toymaker]

If anyone wants to know the name of the dealer...feel free to PM me. I'm not naming them as they are not sponsors here and no free advertising...even the negative kind. That's out of respect for forum owners and the sponsors who pay good money to fly their flags here.

As I said, has been told to me it was just a consignment sold as a courtesy - with the consignee providing the pics, not the dealer. Could be, could be a line...I have no way of knowing and am letting it go as a lesson learned on why I primarily trust regular posters and forum sponsors (aka people who have a little reputation to protect).

I've bought sold more than 30 historics in 3 years...and this is the worst deal I've done...which I've said is not a bad thing-just frustrating losing out on 500 bucks possibly. I've always said the COA adds little value to the guitar..and I stick by that...but what it does add to is ease of sale via the net. Guess I just have to keep this one forever.