- Mar 17, 2007
- Reaction score
All very good points & not just be made in USA but Handcrafted in the USASeriously, Gibson doesn't need more top-heavy management crap. They are not a management company. They produce a product and charge a lot for it. They need to engender pride in craftsmanship, and you will never get that by replacing leadership or implementing different management techniques.
1) reward the workers on the floor not only with good pay, but recognition. I want to know that the guy building my guitar actually gives a crap about what he's doing. If he's pissed off because he's got five managers yelling at him for menial bs, then he's not going to produce a quality product.
2) Promote product ownership within the company. Have a single person building the guitar from start to finish. Give them ownership and pride in a job well done, and reward them for a job well done.
3) Open a real custom shop and put your best builders in that shop. Let customers come in and define the specifications for the guitar they want (color, weight, features, etc). Make that custom shop the big goal for your builders - the better they build the more likely they get promoted into the custom shop.