This is part of the problem, the seller didn't at any point tell me that any import licence would be my responsibility, and every time i told them that UPS had told me it was they said that it must be a confusion and that they would sort it out with UPS. The whole CITES regulations seem to be an absolute mess, and any guidelines i can find are also contradicted everywhere. I've checked everything and i seem to be in the clear. If/When it does get seized i can apply for my goods to be returned and perhaps i have a case here, but by the time that would be either accepted or declined it would be too late to file for a chargeback. Sorry that my post was too long for you. I felt that giving all the information i had on this matter may be helpful to anyone else facing similar problems in the future. As others have said, if it was too long or in depth for you then you didn't have to read or respond at all. I understand what you're saying but as my original post said if i don't get my money back then i simply can't afford to make another purchase of this size. Thanks for your response and all the best.