New Information About Gibson's Lack of Quality Control

Discussion in 'Gibson Les Pauls' started by edselman, Nov 30, 2017.

  1. Macronaut

    Macronaut Silver Supporter

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    I used to say this and for the most part I still do....with exception to Sweetwater. The last five guitars I purchased from them had no defects or substandard "anything". It's my understanding that they do not hesitate to return any "less than perfect" guitars to the manufacturers. I do not feel nearly as confident with some/most other online sales.

    It's also obvious to me that places like SA and CG have no screening in place and will hang whatever they get out for sale regardless of it's condition (not to mention) very limited choices of each/any model.
     

  2. 21stcsm

    21stcsm Senior Member

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    Well nothing is a Gibson 335 but some that aren't are better

    I bought my 1980 AS200 in 1985 and it's perfect. I've tried several ES335s but none were as good
     
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  3. Phil W

    Phil W Senior Member

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    Couldn't they just claim you're getting a custom shop relic for half the price ... ?

    No?

    Yep.

    Very pleased I bought my R9 in 2011.
     

  4. Pesh

    Pesh Senior Member

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    Luckily I've bought only one, at least of significant value, without seeing it, which was my TP2. I'd tried one in HoneyBurst in the store and then ordered the Wine Red one over the phone. Worked out fine; the only issue was that a machine head wasn't quite aligned but it doesn't affect playability. It won't be something I do again however, regardless of how lucky I was. Alas this was also in a good year, being 2013. Things have gone down for them.

    My '14 Studio had a chip or cutting error on the bass side of the fretboard, which is luckily right against the nut so it's not where a string will be played. But the fretboard had a really bad finish; sharp edges on both sides, like they hadn't even tried putting some sandpaper over it, let alone rolling it in any fashion. I've taken a file to it since and some light sandpapering to smooth that thing out.
     

  5. Frogfur

    Frogfur Senior Member

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    So what..? Buy something else. Who cares.
     

  6. Thumpalumpacus

    Thumpalumpacus Senior Member

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    [​IMG]
     

  7. Rock

    Rock Senior Member

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    Isn't there a Gibson factory tour on youtube somewhere where a guy pre-cuts nuts and then tosses them in bucket. When a guitar comes a long he grabs one that fits, glues it and moves it along to the next person.
     
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  8. paco1976

    paco1976 Senior Member

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    Is that true???
     

  9. PierM

    PierM Black & Gold Premium Member

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    Bullshit. Nuts are mounted blank and slotted between fretting and plek machine.
     

  10. Caoimhin

    Caoimhin Senior Member

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    I don't even think Gibson has a quality department.
     
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  11. ivandolz

    ivandolz Member

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    I saw this video today of the Memphis factory. It is indeed a beautiful process and if everyone does his part there should be no problems. Things like the empty body seem impossible after seeing this. What is true that I miss is a final inspector which should check if everything looks good.



    One of the things that I think sometimes can affect the guitar is the vendors. They take the guitar out to make photos and stuff, so from time to time they can also damage some guitars.
     

  12. Macronaut

    Macronaut Silver Supporter

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    The only thing I am fairly certain of is, when using natural materials on almost anything, the only thing that's consistent is inconsistency. When you add in the human factor....well....
     
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  13. PierM

    PierM Black & Gold Premium Member

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    Progrocker111 likes this.

  14. ivandolz

    ivandolz Member

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  15. Sournote

    Sournote Senior Member

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    h
    Honestly, it seems the fit and finish of a $400 Squire Classic Vibe is better and more consistent than Gibby is currently turning out in the USA line.
     
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  16. paruwi

    paruwi Kraut-Rocker Super Mod Premium Member

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  17. Progrocker111

    Progrocker111 Senior Member

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  18. PierM

    PierM Black & Gold Premium Member

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    I never started a thread for that story, nor I ever talked about that to much, because it's really bad karma shit, but yeah, pissed me off quite a lot.

    If you are interested to see more garbage about this case, here you go;

    https://www.dropbox.com/sh/gr98st2hqnp4sr9/AACVFcYy98sp2cgTV8rIlHLHa?dl=0


    PS: the store asked me to help them, creating this proper documentation, so that they could ask a total refund their side too, instead of some random guitar as they usually do.
     
    Last edited: Dec 13, 2017

  19. paruwi

    paruwi Kraut-Rocker Super Mod Premium Member

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    Thanks :thumb:
     

  20. jaycoyoyo

    jaycoyoyo Senior Member

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    People have mentioned a 3% rejection rate, but in today's general manufacturing world that is a pretty awful standard. There are very common and successful manufacturing methodologies that produce next to no defects (for example Six Sigma that was developed by Motorola). It's unfortunate that a prominent American brand is unwilling to buy into industry standards from a manufacturing perspective.

    I love my Les Pauls, but these horror stories should not be so common.

    --Jay
     
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