My Les Paul got jacked up by the local luthier

Discussion in 'Gibson Les Pauls' started by YoshiJimbo, Nov 4, 2017.

  1. Leña_Costoso

    Leña_Costoso Senior Member

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    My two cents, and worth just that: Getting a neck "re-profiled" is always a pig-in-a-poke situation. Not for the truss rod issue, but more for the stress relief in the wood. That is to say... necks are profiled, then made flat on top, then the fretboard is applied. That keeps things more or less "flat" with the final product.

    When you remove wood from the back, after construction, you may be relieving stresses that alter the overall flatness, and trueness of the neck. That's to say, the bend may not be in any particular direction, and you may end up with a neck that veers off to the left or right, as well as twists.

    The above comes from Warmoth, btw, and really doesn't matter if you're neck is glued in or bolt on, nor the species or density of the wood.

    On the other hand..... all is not lost with the neck. Think of how the truss rod is situated into the neck. The tension is on the middle of the neck, under the fretboard. The back side of the neck is just fill space, no tension there. Not sure of the color of the neck, but, it may be able to be repaired with a filler strip, and solid color finish.
     
  2. Leña_Costoso

    Leña_Costoso Senior Member

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    Thinking more on that... I cen see setting the guitar in the vertical mill, and milling a nice 1/8 inch deep channel about 5/16 wide... and putting a strip in there, a la Fender. Not a job for every shingle hanger out there, but its doable. A man who lacks a mill, could make up a router jig for the same thing, but he'd have to be very careful (and clever) in so doing.
     
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  3. bluesondoor

    bluesondoor Senior Member

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    This guy should be covering the full cost of the guitar. He might as well have just called and said I need to destroy your Gibson, be right back.
     
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  4. Gem23

    Gem23 Member

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    Man. That's terrible news. Hope the situation can be amended.
     
  5. azzapeel

    azzapeel Senior Member

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    He is a business.... he should have liability insurance to cover such events. Get him to sort it through his insurance.
     
  6. Guitaraxe

    Guitaraxe Senior Member

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    Sucks!

    I would push for a replacement and let them keep the ruined guitar.

    Did they have any "fine print" with this kind of job?
     
  7. Inside Guy

    Inside Guy I am no longer @ Gibson V.I.P. Member

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    I'm not sure why you would say this as a piece of advice to the OP. Your statement is 100% incorrect. Gibson has a full repair/restoration/warranty shop in downtown Nashville. http://www.gibson.com/Support/Repair-and-Restoration.aspx
     
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  8. Nippon

    Nippon Insert Kanji here... Premium Member

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    How the hell is that even possible. I didn't think luthiers used chainsaws.
     
  9. Gem23

    Gem23 Member

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    Must have used a draw knife or simiar. .. whilst reading a book perhaps. .
     
  10. DADGAD

    DADGAD Senior Member

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    I am totally for "shaving" necks. It should be a keeper though. Just rounding off the shoulders on a thin, flat neck can transform it and increase your playing joy. It's custom fit to your hand. If if lt feels good and makes you want to play more then do it. It's totally sucky what happened. i have also heard the drill bit depth gauge thing too and it is the smart thing to do. I hope your situation works out.
     
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  11. Bobby Mahogany

    Bobby Mahogany Senior Member

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    I said that because Gibson is not a "repair shop".
    Gibson is a guitar manufacturer.
    They have a department that does "some" repairs. And while I believe you that they would do restorations,
    again, I would specify that they will do "some" restorations and as far as warranty repairs, they will try to
    leave it at the authorized dealership or local authorized guitar luthier level as much as possible and will handle
    only the most complicated cases at the factory.
    They will not accept to do just any kind of work from "walk-ins" or "ship-ins".

    How do I arrive to this conclusion?
    After living it as an "outside guy" through a dealership and distributor.

    But from your end, I can understand your statement.
    I hope you can understand mine.
    :thumb:
     
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  12. jc2000

    jc2000 Senior Member

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    That really sucks... sorry.
     
  13. YoshiJimbo

    YoshiJimbo Senior Member

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    Thanks everyone for your advice. I am going to go by the store on Wednesday to take a look at the Les Paul.
     
  14. Duane_the_tub

    Duane_the_tub Senior Member

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    Really sorry for you. My guitar tech is probably TOO careful. My amp tech, on the other hand is a freakin' barbarian with an attitude of, "if it breaks, it needed to be replaced anyway." Case in point: He thought the original speaker on a 50-plus-year-old amp sounded "a little farty," so he reached through the back and poked his finger through the cone. "Yup, just as I thought - all dried out," he says. I could have strangled him.
     
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  15. bungle

    bungle Senior Member

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    . I would have strangled him!:facepalm:
     
  16. Hope

    Hope Member

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    Take pics!
     
  17. Inside Guy

    Inside Guy I am no longer @ Gibson V.I.P. Member

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    Gibson has a DIVISION dedicated to performing repairs and restorations for both warranty and non-warranty work. They do handle walk-ins and ship-ins. They've been doing that for decades.

    Check out the website for the Repair and restoration shop:

    If you have a repair issue, a simple phone call to Gibson Repair and Restoration can offer honest, clear-cut solutions. We Evaluate each situation on an individual basis, and offer reliable time and cost estimates to give you a benchmark for your instrument's needs. Once received, a more formal evaluation takes place and a detailed quote is prepared. No work is started before all costs are approved by you. When the work is completed, we contact you for payment, and arrangements are made to put the instrument back in your hands. It's that simple. Call or email us today for your repair authorization and shipping information.

    Contact Us:

    Gibson Repair & Restoration
    138 12th Ave North
    Nashville, Tn. 37203
    Phone: (800) 4-GIBSON ext 2284; (615) 871-4500 ext 2284
    Fax: (615) 469-3622
    Email: repairrequest@gibson.com
    We're on Facebook!
     
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  18. hadley101

    hadley101 Member

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    Had a Les Paul Custom 57RI BB that almost got a neck shave, sounded so good.
    Thought better otherwise and knew there was someone that would love the neck
    it had. Hope he loves it because I miss it every day, you know the one we all kick
    ourselves for selling. :facepalm:

    When I asked around locally there were 2 methods of neck shaving/reduction,
    all used magnets in the process but the real pros wanted to have the neck x-rayed
    before even thinking about proceeding. Even after getting x-rayed the most to hope
    for was smaller shoulders and a hair or two off under the rod.

    Hope this works out for you, Good luck man
     
  19. Bobby Mahogany

    Bobby Mahogany Senior Member

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    I guess that's what they sell.
    Not necessarily what they deliver.
    You are/were seeing the "seller's point of view".
    I have experienced the other end.

    [​IMG]

    :D
     
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  20. Inside Guy

    Inside Guy I am no longer @ Gibson V.I.P. Member

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    If anyone is interested, you can like and follow the Guys in the Gibson repair and restoration shop on Facebook. They have posted some of their more interesting projects on their timeline.
    https://www.facebook.com/gibsonrandr/
     
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