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Discussion in 'Amp Modeling' started by DavidRamey, Jul 7, 2016.
Can you back that up with science?
I fed this through Google Translate, and got nothing.
Well, ya know, they're in China these days...
You truly are confused.
Handwired vs circuit-board =/= analog vs digital
Op Amp is not digital modelling
The chips you see in there is for MIDI, control knobs etc. Look at the number of actual caps, resistors and other electronic components in there. My DSL40C circuit board has all that too.
Seriously, you think Marshall has kick ass digital amp modeling technology in the year 1992?
Here's what a digital modelling board looks like:
What the hell does this have to do with my Marshall Code 25? Thanks you two for hijacking my thread.
Go away dude before I say something I will regret...
Post on topic or go elsewhere.
Reread the first post and post accordingly.
Any product should perform as promised by the manufacturer. If it doesn't, the manufacturer needs to service the customer and their product so that their original promises are honored.
That's what this thread seems to be about.
I feel the o.p.'s pain. Hopefully Marshall gets their cust-serv figured out.
x2 on that Brother. I actually have faith in Marshall. Unfortunately for them, they lost at least 2 sales (documented here by returns) and probably a 3rd as I was thinking about dipping my toe.
On the positive side, I am confident that Marshall will "get it together" in the same way they did with the Class 5
1.5 weeks have gone by and still no answer to my e-mail I sent to Marshall support.
So far Marshall has failed in both departments.
But did you ever contact the place of purchase?
I think they would have replaced it with a working unit.
Then they would have dealt with Marshall or the distributor.
I assume you didn't purchase directly from Marshall.
I bought the amp from Zzounds. I returned the amp to Zzounds. I sent an e-mail to Marshall on July 6 and within minutes got an auto return e-mail saying "Thank you so much for contacting us. We will get back to you shortly." I haven't heard from them since.
Did Zzounds offer a working replacement?
I think the lack of support turned him off from wanting a replacement maybe?
I understand, but sometimes they way things work aren't the same as the way we expect them to work. Point of sale should be first contact is my only point.
I can't imagine any legitimate business wouldn't offer a working replacement.
He expected it to work, and it didn't. Contacting vendors for technical support is where I start.