Boss Katana drivers won't install (Win7)

Discussion in 'Amp Modeling' started by LBG, Nov 6, 2017.

  1. LBG

    LBG Senior Member

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    So I have a Katana 100 and I'm trying to that Tone Studio thing to work. I'm normally pretty computer savvy but I'm stumped at this point to what to do.

    I USED to have this working at one time. But then day I go to use Tone Studio and it doesn't pick up the Katana from the USB.

    So I try reinstalling the drivers. Well turns out every time you uninstall the drivers you have to restart your computer which is very annoying.

    I do everything the instructions tell me and when it gets time to plug the Katana in and turn it on I get this little gem that Windows tells me

    "Device Driver Software was not successfully installed"

    The installation window gives me no other choices to click but cancel and then it tells me I have to uninstall the drivers and start ALL OVER AGAIN. And OF COURSE I have to restart the laptop.

    I'm not plugging it into USB 3.0 I'm using 2.0 as well as trying the installation on different ports. Same result. Failure, uninstall,restart.


    Now I see why many people don't bother with the tone studio thing. You gotta be an NSA codebreaker to get it to work


    Anywho. Any ideas?

    I'm completely at a loss at this point
     
  2. chasenblues

    chasenblues Senior Member

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  3. LBG

    LBG Senior Member

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    Numerous times to no avail. Trying to get an account there so I can try them too
     
  4. chasenblues

    chasenblues Senior Member

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    Maybe there are "remnants" of files from the other install/s left over that aren't completely removed from the system when you try to reinstall the drivers that are causing the issue.
     
  5. Vortex

    Vortex Senior Member

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    I'm no wiz w/ that stuff & I use a mac but did you also upgrade to Tone Studio 2? I read on the Katana forum somewhere to uninstall TS1 before installing TS2 for some reason. And the latest firmware is 2.02. I don't know if any of that matters. What about uninstalling everything and start over?
     
  6. LBG

    LBG Senior Member

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    Hm I wasn’t aware of an updated tone studio. I may try starting completely over and see where it goes and report back
     
  7. KenG

    KenG Senior Member

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    One thing you can try is plugging in the unti, openign Device MAnager and finding the device in the HW Tree. Then look to so if it has a driver associated with it. Remove the driver if there's one there and then add a driver and select the driver manually by pointing to it specifically ( I know this works when you use "add a device" you can point to the file as an option but I think you can do this under HW Manager as well. Can't double check here at work though, we are restricted from doing much in Control Panel as Desktop users!
     

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