Pro Tools MP9, cannot import audio

C Squared · 05-05-2012, 10:53 AM

I'm having a problem with my Mobile Pre Pro ToolsMP9. It will not allow me to import audio. It says cannot import because quicktime needs to be installed. It is installed. I reloaded it again and updated it. Anyone else run into this problem?

babatube · 05-06-2012, 05:44 AM

are you trying to import thru the file menu or the regions menu?
the import audio from the file menu only supports small number of formats.
i have no idea why

also are you running mac or PC?

C Squared · 05-06-2012, 07:46 AM

Quote:

Originally Posted by babatube

are you trying to import thru the file menu or the regions menu?
the import audio from the file menu only supports small number of formats.
i have no idea why

also are you running mac or PC?

tried doing both and it gave me the same response in both instances

running pc, windows 7 64bit, intel core i5 cpu, 8gb ram

babatube · 05-06-2012, 09:25 AM

uninstall protools.
then uninstall quick time.
reinstall protools then reinstall quicktime.
might be also a bug where protools looks for quick time in the wrong folder.
happens alot in 64bit windows OS.
probably looks for it in "program files" when it is actually in "program files (x86)".
also make sure you have the quick time 64bit version installed.
if this doesn't work just set the computer on fire....
i keed i keed

C Squared · 05-06-2012, 09:44 AM

Thanks man, I was wondering if I should try an uninstall.

If this was the previous box I would have torched it a while back, but I dig this one and got it at a killer price (Gateway, i5, 8gb ram, 1 tb hd for $349

)

babatube · 05-06-2012, 10:42 AM

Quote:

Originally Posted by C Squared

Thanks man, I was wondering if I should try an uninstall.

If this was the previous box I would have torched it a while back, but I dig this one and got it at a killer price (Gateway, i5, 8gb ram, 1 tb hd for $349

)

that's a steal

Joeydego · 05-06-2012, 01:25 PM

Will it let you simply drag it into the edit window onto a track? What kind of audio are you importing?

Neodustin · 05-24-2012, 03:15 PM

I think they've cleared this issue up in PT10. By the way, I'm curious why Avid brought M-Powered back? Thought they were just gonna call it PT 9/10. Are there any differences?

05-05-2012, 10:53 AM	#1 (permalink)
C Squared Senior Member Join Date: Jul 2008 Location: Waterbury, CT Posts: 4,766 Thanks: 357 Thanked 308 Times in 86 Posts	Pro Tools MP9, cannot import audio I'm having a problem with my Mobile Pre Pro ToolsMP9. It will not allow me to import audio. It says cannot import because quicktime needs to be installed. It is installed. I reloaded it again and updated it. Anyone else run into this problem? __________________ May we reflect on the past as happily as you look to your future, but realize that we only truly live in the right now.

05-06-2012, 05:44 AM	#2 (permalink)
babatube Senior Member Join Date: Oct 2010 Location: one ARP away Posts: 2,519 Thanks: 48 Thanked 48 Times in 11 Posts	Re: Pro Tools MP9, cannot import audio are you trying to import thru the file menu or the regions menu? the import audio from the file menu only supports small number of formats. i have no idea why also are you running mac or PC? __________________

05-06-2012, 09:25 AM	#4 (permalink)
babatube Senior Member Join Date: Oct 2010 Location: one ARP away Posts: 2,519 Thanks: 48 Thanked 48 Times in 11 Posts	Re: Pro Tools MP9, cannot import audio uninstall protools. then uninstall quick time. reinstall protools then reinstall quicktime. might be also a bug where protools looks for quick time in the wrong folder. happens alot in 64bit windows OS. probably looks for it in "program files" when it is actually in "program files (x86)". also make sure you have the quick time 64bit version installed. if this doesn't work just set the computer on fire.... i keed i keed C Squared likes this. __________________

05-06-2012, 09:44 AM	#5 (permalink)
C Squared Senior Member Join Date: Jul 2008 Location: Waterbury, CT Posts: 4,766 Thanks: 357 Thanked 308 Times in 86 Posts	Re: Pro Tools MP9, cannot import audio Thanks man, I was wondering if I should try an uninstall. If this was the previous box I would have torched it a while back, but I dig this one and got it at a killer price (Gateway, i5, 8gb ram, 1 tb hd for $349 ) babatube likes this. __________________ May we reflect on the past as happily as you look to your future, but realize that we only truly live in the right now.

05-06-2012, 01:25 PM	#7 (permalink)
Joeydego V.I.P. Member Join Date: Feb 2008 Location: NY NY Posts: 15,229 Thanks: 208 Thanked 734 Times in 173 Posts	Re: Pro Tools MP9, cannot import audio Will it let you simply drag it into the edit window onto a track? What kind of audio are you importing?

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05-24-2012, 03:15 PM	#8 (permalink)
Neodustin Premium Member Join Date: Apr 2008 Location: Charlottesville, Va Posts: 767 Thanks: 3 Thanked 8 Times in 4 Posts	Re: Pro Tools MP9, cannot import audio I think they've cleared this issue up in PT10. By the way, I'm curious why Avid brought M-Powered back? Thought they were just gonna call it PT 9/10. Are there any differences?

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