Re: Gibson not authenticating on the phone anymore.
Funny, I emailed them a few weeks ago to find out the neck profile on my Standard Faded. ( I thought it was 60's until I saw another at a shop that was 50's ). I waited at least a week. I got no reply, ever. I called them and got the answer in minutes. I hope their email response improves. FWIW, my neck turned out to be 50's and I was kind of happy?